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CASE 2: Your multimeter indicated a Voltage Drop: This means that your multimeter registered a voltage reading (usually 5 Volts DC or more), and this voltage reading means that the starter motor isn't getting all of the battery's available power. This will keep the starter motor from cranking the engine.
The solution is simple... thoroughly clean both ends of the battery positive cable and both battery Posts. The positive battery cable end that attaches to the starter motor solenoid can be cleaned with a piece of Sand Paper.
Once you're done and have reconnected both ends of the cable, re-test or simply crank up the car. More than likely it'll now crank and start.
The most common symptom of a BAD Starter are:
When you turn the ignition switch to Start.. the starter motor does nothing on your Dodge Neon (or Stratus or Caravan or Chrysler Cirrus or Voyager, or any other 2.0L or 2.4L equipped Chrysler vehicle).
A Jump Start does nothing to help crank the engine and let's you know that the battery is not the problem.
You've bought a brand new battery (thinking that was the solution to the No Crank Condition) and this did nothing to get the car or mini-van to crank and start.
Turn the key to start your Chrysler (or Dodge or Plymouth) car or mini-van and all you hear is a small knock and nothing else.
Although the above list is a not a very complete list of symptoms... the theme that runs thru' them, and any other related symptom, is that the engine will not turn over when the key is turned to crank the vehicle.
You can find several specific Chrysler 2.0L (SOHC and DOHC) and 2.4L (DOHC) ‘How to Test’ Articles here at troubleshootmyvehicle.com by going here: Chrysler 2.0L, 2.4L Index of Articles.
Here's a small sample of the tutorials you'll find in the index:
“I went to a bookstore and asked the saleswoman, ‘Where’s the self-help section?’
She said if she told me, it would defeat the purpose.”